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FAQ
About merXu
What is merXu and how can it help me in my business?
In which countries does merXu operate?
Who can use merXu - who can buy and sell?
MerXu account
How to set up a merXu account - step by step
Can I give my employees access to my account?
MerXu Account Panel
Buy on merXu
How to start buying on merXu
How can I search for a product on merXu?
How does the “Send Inquiry” option work?
Sell on merXu
How to start selling on merXu
What can I sell on merXu?
How do I integrate my product catalogue with merXu?
Can I set a different price depending on the number of products I sell?
Invoices
Where can I find invoices for my orders?
International sales
In which countries will my offer be visible?
How are offers translated?
I want to manage the countries I will trade with. How to do it?
How does price estimation in other currencies work?
Fees
How much does it cost to use merXu?
When do we update the list of transactions, including sales, and how can you access it?
When is a sale subject to a transaction fee?
MerXu messenger
What is the messenger for?
How to use the messenger?
What if a client from another merXu country, whose language I do not know, writes to me?
How often should I check my messages?
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